Refund Policy

All sales are final. We do not offer refunds, including for partial subscription periods or unused minutes.

Instead of refunds, we let you test everything first: every account starts with a free trial (15 live minutes and 5 practice minutes over 7 days, no credit card required) so you can try Unblank on real calls before paying anything. Please use the trial to make sure Unblank works for you and on your machine before you subscribe.

Billing

Unblank subscriptions are sold through Lemon Squeezy, our merchant of record. Lemon Squeezy handles checkout, taxes, invoices, and payment processing.

Renewals and cancellation

Subscriptions renew automatically at the end of each billing period. You can cancel anytime from your billing portal; your access then continues to the end of the period you already paid for, and you will not be charged again. Renewal charges are not refundable, so if you do not plan to continue, cancel before your renewal date. The renewal date is shown in your dashboard's Billing section.

Billing errors

If you believe you were charged in error (for example a duplicate charge), email villarinodee@gmail.com from your account email with your Lemon Squeezy order number and we will look into it. We respond within 2 business days.

Statutory rights

Nothing in this policy limits non-waivable statutory rights you may have under the consumer protection law of your country. Where local law grants a mandatory right of withdrawal or refund, that right applies as required by law and is handled through Lemon Squeezy, our merchant of record.